Have you checked through all your control panel (and Realtek Audio) settings? Your system might be configured with "speakers" instead of "headphones/headset/microphone" as your primary audio device, or your microphone might be entirely disabled/muted by default. The jack that you connect the headphones to may be color-coded green, or it may have an icon that resembles a pair of headphones on it. The Y connector should have two separate 3.5mm jacks for the mic and the headphones. You may need to install a driver for your audio device, if your operating system hasn't done so automatically. Connect the headphones plug to the headphones jack on the Y connector. If you're using an audio card, you may need to enable the PCIe/PCI slot with a BIOS setting. If you're using motherboard-integrated audio you may need to enable it with a BIOS setting. (Always prefer the rear I/O ports on the motherboard instead of any ports built into your PC chassis/accessories when troubleshooting). Alternately, you could try plugging them into a different USB port before booting the machine. If your headset connects through USB or Bluetooth- you need to have the correct drivers for your particular device installed. If your headset connects through audio jacks - the mono/stereo (green) and mic (red) jacks need to both be plugged in. Join Date Mar 2015 Reputation 152 Posts 2,719 Samsung 850 PRO 512GB SSDs, 4xSATA3 RAID0 NVIDIA Quadro GP100GL/16GB, 16xPCIe3, NVLink1 (SLI-HB)
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